Traditionally, at the turn of the year we take a closer look at the new and thriving CRM trends. We have read a number of articles on the technology in sales and marketing. This is how a short list of the 5 most frequently repeated trends emerged. We...
The co-called data silos are something very dangerous for your business. The phenomenon was well-described by prof. Karl-Eric Sveiby in his interview for Rzeczpospolita: “(...
We all probably still remember how much - around May 25th - there was said about the safety of the personal information stored and processed by European companies. Everything due to the changing data security policies established by the European Parliament and the Council. The...
It is August 2017. One of the leaders of the financial world - Provident Financial - loses over 66% of their value on the London Stock Exchange in just 1 day. The president of the company immediately steps down. Financial markets are going crazy. Almost exactly...
We have covered the topic of individual stages of software development and implementation before. Today we would like to focus on the top 5 best CRM practices that are going to make your daily tasks much easier after the system is already working. In order to...
Usually, when we explain what is CRM, we limit ourselves to resolving the abbreviation and simply saying: Customer Relationship Management. This is a comprehensive, yet understandable statement that usually suffices as a definition. We use it both during phone calls with the customers and while...
What does SRS mean? Software Requirements Specification (SRS) is a description of a software system to be developed. It lays out functional and non-functional requirements and may include a set of cases that describe user interactions that the software has to provide. It is also a...
The customer relationship management system from SugarCRM was once again placed at the forefront of market-leading solutions. At eVolpe, we are observing the unshakable SugarCRM's vision of constant innovation and the endeavor to take over from Salesforce. It makes us believe that in the long run...
We are presenting the new episode of "Features to remember". This time we are taking closer look at add-ons and functionalities made to help both the sales and analysis tasks. 1. Public Tenders Compatible with SugarCRM and SuiteCRM The Public Tenders module is the perfect tool for all companies...
In the „Features to remember” series, each time we will take a closer look at some of our custom add-ons and functional areas, which were created during different IT open source systems implementations executed by eVolpe. 1. Masquerade Compatible with SugarCRM and SuiteCRM The Masquerade is a tool...
