Zendesk

When CRM is also a Customer Service platform

A shortcut to Customer Satisfaction.

Zendesk is a software for sales and customer service management. It is quick to implement, easy touse and thanks to eVolpe – tailored to meet your needs. Thanks to hosting it in the cloud, the startuptakes hours – not weeks. Find out how convenient it really is!

Explore the possibilities of the Zendesk system.
Watch the demo.

Helpdesk system

  • solving customer problems coming from various channels (e-mail, chat, phone, social media)
  • keeping track of customer requests and prioritizing tickets
  • servicing external clients and internal issues
  • automation of repetitive activities of helpdesk employees
  • customer support satisfaction survey

Customer Relationship Management

  • gathering the around-sales data
  • high level of personalization of customer relations
  • notifications about possible arrears or downtime
  • automation of repetitive sales reps’ tasks
  • KPI analytics and sales forecasting

knowledge base and self-service customer portal

reporting and data analytics tool

live chat and messaging

community forum

call center solution

Ask us about Zendesk packages

Those companies are using Zendesk.
Join them!

Do you need our support with Zendesk implementation?

Get in touch with eVolpe!