When CRM is also a Customer Service platform

A shortcut to Customer Satisfaction.

Zendesk is a software for sales and customer service management. It is quick to implement, easy touse and thanks to eVolpe – tailored to meet your needs. Thanks to hosting it in the cloud, the startuptakes hours – not weeks. Find out how convenient it really is!

Explore the possibilities of the Zendesk system.
Watch the demo.

Helpdesk system

  • solving customer problems coming from various channels (e-mail, chat, phone, social media)
  • keeping track of customer requests and prioritizing tickets
  • servicing external clients and internal issues
  • automation of repetitive activities of helpdesk employees
  • customer support satisfaction survey

Customer Relationship Management

  • gathering the around-sales data
  • high level of personalization of customer relations
  • notifications about possible arrears or downtime
  • automation of repetitive sales reps’ tasks
  • KPI analytics and sales forecasting

knowledge base and self-service customer portal

reporting and data analytics tool

live chat and messaging

community forum

call center solution

Ask us about Zendesk packages

Those companies are using Zendesk.
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Do you need our support with Zendesk implementation?

Get in touch with eVolpe!