Creatio - eVolpe Consulting Group

For the future of business

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By 2025, as much as 70% of new IT business solutions will utilize low-code/no-code technology, compared to less than 25% recorded in 2020.

Creatio system on desktop, tablet and mobile device.

Low-code/no-code CRM

One platform for marketing, sales, and customer service. Creatio CRM is a way to automate Customer Journey. With no code and 100% on your own terms.

Creatio for Marketing

Ready-to-use platform for your marketing team

marketing activities management
personalized and multi-channel communication with customers
engagement testing and effective qualification
customer segmentation
effective lead nurturing and lead-to-revenue campaigns
email marketing
website tracking
marketing assets management
marketing analytics

Creatio for Sales

End-to-end solution that drives your sales

sales cycle management
automation of repetitive processes (BPM)
360° customer view and Customer Journey management
forecasting and Artificial Intelligence mechanisms
improving the performance of the sales team
quotation and invoicing
time management
knowledge base and document management
integration with external systems
reporting and in-depth business analytics

Creatio for Customer Service

Full-cycle customer experience platform

Holistic approach to customer relationships
Dedicated Customer Service agent view of the system
Contact center functionality and chat bots
Improving and personalizing communication using any channel
Automation of repeatable activities (ITSM)
Artificial intelligence mechanisms
Self-Service knowledge base and solutions
Managing customer complaints
Customer Experience analytics

Low-code/no-code

The terms “low-code” and “no-code” often appear together because they are somewhat similar. Both types of platforms allow for the creation of custom solutions without extensive programming. Instead, it is possible to use intuitive visual interfaces.

What is the difference?

	low-code	no-code
_{designed for:}	programmers	business users
_purpose:	speeding up the development	ease of use
_{requirements:}	ability to code in C#	none (no code)
_{development capabilites:}	full customization	customization out-of-the-box
_complexity:	advanced enterprise and corporate applications	systems of medium complexity or very simple
_recipient:	organization with their own IT team or closely cooperating with an implementation partner	businesses that rely on citizen developers

Thanks to “low-code”, the possibilities of system’s development are endless. With the help of experienced programmers, you can do basically anything. What can’t be done in Studio, we’ll change for you in the code. Everything depends on how complex your requirements actually are.

“No-code”, on the other hand, fits better if you prefer to work independently, or hire software consultants instead of programmers. You then extend the functionality with out-of-the-box components. All you have to do is place them using a drag & drop option. After a comprehensive training, you can easily do it on your own.