28 Mar SugarCRM Hint – Relationship Intelligence by SugarCRM
SugarCRM Hint – Relationship Intelligence for CRM software
Once again SugarCRM has proven that they always follow the latest, technologically advanced trends on the market. In the case of Relationship Intelligence, it is also one of the first companies to take on the subject.
SugarCRM Hint allows you to instantly (!) search through the Internet and gather all the personal and professional information about your customers that you could find useful throughout the sales process. With basically just a click you are able to save it within the CRM database. It is a great time saver during the stage of research as well as later in the process. You do not need to look for information in a couple of sources anymore. Everything is stored in Sugar!
SugarCRM Hint is a game-changer for everyone who goes online and collects publicly available data. Until now, the CRM system user had to devote a lot of time to get more information about the customer; using numerous Internet resources. SugarCRM Hint performs these actions immediately, searching over 70 sources of social data in the world wide web. It then complements the customer profile in CRM with found and matched information.
How SugarCRM Inc. explains its product…
Hint automatically searches, tunes, and inputs helpful personal and corporate profile details about your prospect. Results appear in seconds. A click of a button brings the information you want to be included in the contact record directly into Sugar.
Source: https://www.sugarcrm.com/product/hint
Most vocal about the advantages of Hint is Clint Oram, co-founder and CMO at SugarCRM Inc. Many times that he spoke about it in the media he always emphasized that the vision of the company is a constant introduction of innovations that help to create extraordinary relations with clients. According to Clint, the future of CRM systems is no longer based on B2B or B2C strategy. People buy from other people, not from companies. Hence the strategy adopted by SugarCRM is called i2i (individuals to individuals). It underlines the importance of interpersonal relations when concluding sales contracts. It is these relationships that Hint supports.
SugarCRM Hint, A Revolutionary Relationship Intelligence Service
SugarCRM Inc. has announced that they are going to introduce also other Relationship Intelligence mechanisms in the future. Among many other: predictive analysis and machine learning techniques. The goal is to automatically evaluate large data sets, analyze patterns of behavior, identify problems and suggest the best possible further steps in the relations between the merchant and the buyer.
SugarCRM Hint: how does it work?
Search for name, surname and email address of your client…
… look for information and build rich customer profile …
… import everything into Sugar …
… follow the history of your interactions.
SugarCRM Hint is available for Sugar 7.8 and up and costs $ 15 per user.
For more details on how to get it please contact us directly.
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