Your company is a young, vibrant organization with great potential. You are not interested in a long-term, multithreaded implementation. You prefer a rapid go-live on production. You are willing to use the Software as a Service option, in the manufacturer’s or supplier’s cloud. This way you will get rid of the responsibility of maintaining your own server infrastructure. You are looking for a standard, user-friendly tool that provides basic CRM functions. You would like to start using the system as soon as possible. Even tomorrow, if possible. CRM should organize and speed up the processes related to customer relationship management in your company. A modern interface is not without significance for you. A mobile application would be a useful addition too, but in the end a responsive version of the system to work in a browser is enough. You are looking for a tool that has a potential of growing with together the development of your organization. You bet on Open Source, because such a system can always be modified to altered conditions and requirements.
The application’s appearance is made attractive by the Lightning Design System known from Salesforce. SpiceCRM provides a modern and ergonomic user interface. The suppliers use SpiceCRM as they see fit. They also have the possibility to configure and customize it to their individual preferences.
SpiceCRM is designed to work on any device. It offers full web responsiveness. Whichever form of access you use, you always connect to the same platform and tool set. A fully-fledged mobile application for Android and iOS is in preparation. SpiceCRM integrates with applications such as Outlook, G Suite and Lotus Notes. The open source code of SpiceCRM allows creating dedicated modules.
The system provides freedom of choosing the preferable hosting option, but most often it is distributed as a service, in the manufacturer’s or software provider’s cloud (in a subscription model charged by the user). This promotes cost transparency and eliminates problems related to the maintaining private server infrastructure.
SpiceCRM is a system built on the strong foundation of the SugarCRM Community Edition with the use of the Google-developed Angular frame.
Usually, when we explain what is CRM, we limit ourselves to resolving the abbreviation and simply saying: Customer Relationship Management. This is a comprehensive, yet understandable statement that usually suffices as a definition. We use it both during phone calls with the customers and while publishing on our blog. It is only at a further......
It is August 2017. One of the leaders of the financial world – Provident Financial – loses over 66% of their value on the London Stock Exchange in just 1 day. The president of the company immediately steps down. Financial markets are going crazy. Almost exactly one......
We have covered the topic of individual stages of software development and implementation before. Today we would like to focus on the top 5 best CRM practices that are going to make your daily tasks much easier after the system is already working. In order to get the biggest ROI (return on investment), you......
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