Terms and conditions of electronic services
www.evolpe.com
I. [Definitions]
- Client – natural person with full legal capacity or a legal person or an organizational unit without legal personality which the law recognizes the legal capacity, concluding with the Service Provider agreement to provide electronic services directly related to its business or professional activity,
- Civil Code –polish kodeks cywilny act of 23 April 1964 consolidated text of 17 December 2013 (Journal of Laws of 2014 pos. 121 as amended).
- Consumer – natural person having full legal capacity, concluding with the Service Provider agreement to provide electronic services not directly related to its business or professional activity.
- ODR platform – access point for consumers and entrepreneurs wishing to choose alternative dispute resolution, established by the Regulation of the European Parliament and of the Council (EU) No 524/2013 of 21 May 2013. on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Regulation on consumer ODR) of 2013-05-21 (Dz.Urz.UE.L 2013 No. 165, p. 1).
- Terms and Conditions – this document entitled ‘TERMS AND CONDITIONS OF ELECTRONIC SERVICES WWW.EVOLPE.PL’, which is the regulation for providing electronic services.
- Site – a site on the Internet located at http://tarcicadebowa.com managed by the Service Provider.
- Service Provider – EVOLPE CONSULTING GROUP Spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered office and address: Aleje Solidarności 46, 61-696 Poznań, entered in the Register of Entrepreneurs by the Sąd Rejonowy Poznań Nowe Miasto i Wilda w Poznaniu, under KRS number 0000494749, NIP 7811892697, phone: +48 783 372 094, email: biuro@evolpe.pl
- Personal Data Protection Act– polish protection of personal data act of 29 August 1997. (consolidated text Journal of Laws of 2002. No. 101, pos. 926 as amended.).
- Trade Inspectorate Act– polish inspection of trading act of 15 December 2000, consolidated text of 13 December 2013 (Journal of Laws of 2014 pos. 148 as amended).
- Consumer Rights Act – polish consumer rights act of 30 May 2014 (Journal of Laws of 2014 pos. 827 as amended).
- Providing Electronic Services Act – polish providing electronic services act of 18 July 2002 consolidated text of 15 October 2013. (Journal of Laws of 2013 pos. 1422 as amended).
II. [General Provisions]
- The site is owned by Service Provider.
- Clients can at any time get free access to the Terms and Conditions of www.evolpe.pl They can download and archive the content or print it.
- Clients may communicate with the Service Provider by e-mail, by telephone or in writing.
III. [Personal data protection]
- Service provider processes Clients personal data in connection with the electronically provided services in accordance with the provisions of the Personal Data Protection Act and the Providing Electronic Services Act.
- Providing personal data by Client is voluntary.
- Clients can supplement, update, or correct personal data and also they have right to removal or temporary / permanent suspension of their processing
- Service Provider is an administrator of personal data provided by clients.
IV. [Electronic Services]
- The Service Provider provides electronic service of enabling clients to receive information about Service Provider offer as part of its business.
- To use the service Client has to fill in and send the contact form containing:
- first name,
- second name,
- e-mail address.
- The service is provided as a free of charge and for an indefinite period of time. The Client may at any time, for any reason and at no cost cancel the service by sending an appropriate request in writing, or by e-mail to Service Provider.
- Service Provider informs Clients that the fundamental risks connected with the use of services provided electronically via the Internet are in particular: third party intervention, computer viruses, Trojan horses or spam. Service Provider recommends Clients install legitimate and recent software protecting user devices against these threats.
- Clients are required to abstain from any activity inconsistent with the law, including in particular submitting of illegal content and interfering in the content of the Site or its technical elements.
- To browse Site and use the service provided by them Client need a computer or other multimedia device with access to the Internet and operating system allows launch the web browser (eg. Google Chrome, Opera, Internet Explorer, Mozilla Firefox) enabled Javascript, as well as active e-mail account.
- Complaints concerning electronic services can be reported to the Service Provider in writing or via e-mail. Complaints will be considered by the Service Provider within 14 days.
V. [Non-judicial ways of dealing with complaints and enforcement of claims]
- If the Service Provider was not considered positively Consumer complaint, and he/she does not agree with this decision, Consumer ca choose one of the available non-judicial dealing with complaints and enforcement of claims.
- Consumer can file an application to Voivodship Inspector of Trade Inspection with a request to initiate mediation proceedings on the amicable settlement of the dispute between the Consumer and the Service Provider in accordance with art. 36 Trade Inspectorate Act. Mediation is voluntary and any settlement must be the result of agreement between the two parties. Filling a request to Inspector does not guarantee its conduct of mediation and its positive result.
- Consumer has the right to request a resolution of the dispute arising from the contract by arbitration consumer court at the Voivodship Inspector of Trade Inspection, indicated in art. 37 Trade Inspectorate Act.
- Details of non-judicial ways of dealing with complaints and enforcement of claims are also available at the offices and on the websites of district (municipal) consumer ombudsmen, social organizations which statutory tasks include consumer protection and the Voivodship Inspectorates of the Trade Inspection.
- Consumer can use the ODR platform, located at:
https://webgate.ec.europa.eu/odr/main/?event=main.home.show&reload=false
VI. [Final provisions]
- Terms and Conditions are not intended to exclude or limit any rights of Consumers guaranteed by the law, including in particular the Civil Code and the Consumer Rights Act. Any possible doubt should be explained in favor of Consumers. The provisions of the Terms and Conditions less favorable for the Consumer than the mandatory provisions of the law are invalid.
- Terms and Conditions are in force from the moment announcement, by which is meant publication of their full content on the Site.
- Any change of Terms and Conditions will be published on the Site.
- Clients will be informed about amendments of the Terms and Conditions by the Service Provider by message sent to e-mail address. If in the period o time indicated in the notification Client does not submit a statement of termination, it is considered that the changes have been accepted by him/her.