Think of what a modern CRM system provides above and beyond simply capturing data: lead qualification processes, opportunity tracking systems, case resolution scripts, yearly account plans and even customer journey maps. This means mechanisms for implementing, automating and tracking processes and standard procedures, as well as for surfacing those processes to users in different forms are already in place.
Like blood flowing through the heart at the center of a body, data runs through a CRM system, powering multiple areas of the business.
The compliance checklist
A step-by-step guide to implementing a GDPR compliant CRM system
The jargon buster. An A-Z of GDPR
eVolpe is an innovative IT consultancy company providing services in the field of comprehensive implementations of Open Source enterprise management systems. We focus primarily on the business benefits that companies can achieve through the use of Open Source solutions.
We are one of the most important SugarCRM Partners in Europe.
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