Think of what a modern CRM system provides above and beyond simply capturing data: lead qualification processes, opportunity tracking systems, case resolution scripts, yearly account plans and even customer journey maps. This means mechanisms for implementing, automating and tracking processes and standard procedures, as well as for surfacing those processes to users in different forms are already in place.
Like blood flowing through the heart at the center of a body, data runs through a CRM system, powering multiple areas of the business.
The compliance checklist
A step-by-step guide to implementing a GDPR compliant CRM system
The jargon buster. An A-Z of GDPR
eVolpe has proven to posess an expert knowledge of SugarCRM platform. Expanding the system with advanced mechanisms was not an issue.
After the implementation of SugarCRM Professional in all branches of UCMS Group EMEA we can see real benefits. Commitment and individual approach of eVolpe is highly recommendable.
Proper understanding of customer requirements, pertinent insights and conceptual design taking into account business needs. Very good communication and cooperation.
eVolpe is an innovative IT consultancy company providing services in the field of comprehensive implementations of Open Source enterprise management systems. We focus primarily on the business benefits that companies can achieve through the use of Open Source solutions.
We are one of the most important SugarCRM Partners in Europe.
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