Customer Relationship Management
Relationships with customers are the key factor of enterprise development. It is generally known that understanding business partners is the basis of gaining a competitive advantage. The result of that conclusion is a strategy, which targets to analyze customers' behaviours and needs in order to establish the best relationships with business partners. The strategy is known as CRM (Customer Relationship Management). Due to the fact that knowledge about customers' preferences and expectations is an essential factor generating the success of an enterprise, the eVolpe Consulting Group offers the system based on CRM methodology (commonly called CRM software). It will provide your company with necessary information about customers, sales, marketing efficiency, current market trends etc.
SugarCRM is free CRM software with rich functionality, which allows for customer relationship management in an enterprise of any size. American company SugarCRM has been creating business software under Open Source license for a few years. Open Source allows for unlimited modification of source code. It means that the system can be completely customized to meet user's needs. SugarCRM is based on modern web technologies. Its basic functionality allows for managing relations with business partners, business projects and sales. Furthermore, SugarCRM supports collaboration and communication between co-workers.
SugarCRM is an Open Source CRM software, which enables customer relationship establishing process automation. The eVolpe Consulting Group does not charge any license fees for using the system. We only charge for SugarCRM implementation, consulting, IT training or integration with other information system. The software has already been implemented for more than 5.000 companies all over the world. One of its most popular customers are: Coca-Cola, Axa and Men's Wearhouse. The best proof of SugarCRM reliability is the fact, that it was also implemented by financial (i.e. First Federal Bank of California) and governmental (i.e. department of Oregon State) institutions. Thus, take care of good relationships between your customers and your company - choose SugarCRM.